ECA Debt Recovery Service

Effective Credit Collections Limited operates the ECA Debt Recovery Service for ECA registered and sector members and it often transpires that formal correspondence from a third party like Effective gets the desired result from a debtor.

Effective sends out a "letter before action" free of charge to members as the cost is picked up by the ECA. 

If there is no response to this letter, Effective will advise on the options available to the member. Should the member instruct Effective to continue acting on their behalf, then the member will be responsible for the costs and fees incurred.

If the matter is disputed or defended, the member will be advised by Effective that they may refer such matters to a solicitor of their own choosing or have one recommended by Effective.

For further information, look at the 4th Edition of ECA Debt Recovery Service Manual (4.7KB pdf) and ECA Debt Recovery Fees (90KB pdf) leaflet.

Effective Credit Collections Limited can be contacted at:

Unit 3b,
27 Norfolk Street,
Peterborough
PE1 2NP
Telephone: 0870 112 5310
Fax: 0870 112 5311

Website:  effective

Please note that the Debt Recovery Manual obtained in the pack applies to England and Wales only. A separate manual is available for Northern Ireland.

Top Ten most common reasons why members do not get paid!

Effective Credit Collections Ltd, operators of the ECA's Debt Recovery Service, have compiled a list of the ten most common reasons why their clients have not received payment. It is attached here for information: Top Ten reasons why members do not get paid