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Why choose an ECA contractor?
Your electrical professional
The efficiency and safety of electrical systems is dependent on their proper design, installation and maintenance. If work is poor or faulty it may cause failure leading to injury, damage, inconvenience and loss. By choosing an ECA member to conduct your electrical work you minimise this risk as members do not only have to be professionally qualified but they are also covered by guarantees backed by insurers.
This work includes the design and installation of the services needed in homes, schools, hospitals, factories, industrial plants and commercial premises.
In addition to traditional power and lighting outlets these installations may include complex high technology control, telephone, data communications and security systems.
Quality, value, safety
The ECA's assessment process ensures all members have a commitment to quality and customer care. The ECA inspects and pre-qualifies the whole of the potential members' corporate and financial structure, its commercial operating procedures, business practices and its complete technical competence from reference manuals to final complete installation.
Periodic technical assessment process
The ECA also undertakes a periodic technical assessment of all its members to confirm that their work continues to be undertaken in compliance with the relevant standards, regulations and codes of practice. The ECA's assessment covers all areas of the business' technical activity including: design procedures (where undertaken), installation processes, documentation and staffing.
Categories of work
Following the assessment the ECA member will receive a certificate – which it may make available to its clients – detailing all the categories of work in which is has been positively assessed. These include categories such as electrical installations in buildings and industry, security and fire alarm systems, process control systems, public lighting installations, communications and computer networks etc. Special assessments are available for this work in hazardous areas.
All employers (as plant and property owners and operators) have legal obligations under the Health and Safety at Work Act 1974 and the Electricity at Work Regulations 1989 to ensure that electrical installations and equipment in places of work are safe.
Certification of installation compliance – your work record
The ECA's customer support services, described below, help ensure that the client's work will be completed in compliance with the relevant standards, regulations and codes of practice to terms which are fair to both client and contractor.
Response to customer complaints
The ECA will investigate reasonable complaints concerning its members' technical performance. Please call John Hains in the ECA's Membership Department on 0207 313 4809 or email him at john.hains@eca.co.uk
ECA Warranty
The ECA Warranty is provided at no additional cost to clients of ECA members – subject to the terms and conditions of the scheme – and supports the highest level of accountability and protection provided by any body representing or qualifying electrical installation companies. Download the ECA Warranty here.
ECA Bond
The cover of the ECA Bond is provided at no additional cost to clients of ECA-registered members – please download it for full terms and conditions – and supports the highest level of accountability and protection provided by any body representing or qualifying electrical installation companies.
ECA Code of Fair Trading
The ECA Code of Fair Trading is registered with the Office of Fair Trading and sets out comprehensive trading arrangements, which are fair to the customer and contractor.
