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Guide to preventing false Hold-up Alarms

15 November 2017

The Fire and Security Association (FSA) has contributed to a guide which aims to help the installers of Hold-Up Alarm (HUA) systems to reduce the number of false alarms.

Developed by the National Police Chiefs’ Council’s Security Systems Group, the guide provides an overview of the impact that false alarms make and offers recommendations on how installers can help to reduce these.

These recommendations include:

  • Take HUA Systems out of service before work starts and remember to return them to full service when work has been completed.
  • Remind users of the proper use of HUAs as advised by the Police – for use during an attack or threat of an attack involving persons at premises protected by the HUA.
  • Recommend the repositioning of HUAs vulnerable to damage following changes to internal layout of premises.
  • Ensure HUA fixings and covers are secure during service visits and remind the users to report minor damage.
  • Remind users of their duty to inform contractors working in the premises that HUAs are installed and active.
  • Discuss the correct use of HUAs with all employees who have direct contact with customers.

The guide says that these simple steps could help to reduce the number of false alarms, thereby reducing the impact on the police and enhancing the reputation of Alarm Receiving Centres and installers.

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