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Avon and Somerset Police start using ECHO

Avon and Somerset Constabulary has announced that with effect from Friday 1st April 2022 it will accept automatic intruder alarm system (IAS) and Hold-up Alarm System (HUA) activation calls via ECHO, the electronic call handling system developed with the FSA.  

From Friday 30th September 2022, all alarm signals from their registered ARCs are required to be transmitted in this way.

From Friday 30th September 2022, telephone calls to Avon and Somerset Constabulary requesting a response from IAS and HUA may result in a delay or may not be accepted, since alarm activations from registered ARCs are to be delivered electronically to police control rooms in accordance with Section 3.1.4 of the NPCC Requirements.

ARCs registered with Avon and Somerset Constabulary requiring assistance regarding their readiness to transmit via ECHO should contact their alarm monitoring software provider in the first instance.

Read the full notice here.

Last updated 12 January 22