Why ECA?

If there is one over-riding reason to join ECA, it’s the people we employ. We have built a distinctive, collaborative environment that sets us apart and truly enables our people to do their best work.  

Our People

At ECA, we want to attract and retain people who are committed to the customer. People who genuinely enjoy working together to exceed customers’ expectations. Ask any of our teams and they’ll tell you that there is an atmosphere of respect here. We care about our people and their development, and, in turn, they care about ECA.

We need people who are dedicated and driven to create the future - people with passion and commitment to get it right and a continuous desire to learn, improve and contribute.

Vacancies

Skills Delivery Manager

Join our HR, Employment and Skills team at ECA

We are looking for an experienced and proactive Skills Delivery Manager to lead the operational delivery of ECA’s national skills services. This is a high impact role, supporting our Members with expert advice on apprenticeships, qualifications, training pathways and workforce development, while working closely with partners across industry, education and government linked bodies.

This role is ideal for someone who enjoys combining leadership, technical expertise and stakeholder engagement to deliver services that make a real difference to employers and the wider skills system.

About the Role

As Skills Delivery Manager, you will oversee ECA’s skills advice services and ensure Members receive accurate, accessible and high-quality support. You will play a key role in shaping and improving ECA’s skills offer, aligning delivery with national skills policy and ECA’s strategic learning and Growth Hub agenda.

Key Responsibilities

• Lead and continuously improve ECA’s skills advice service, including the helpline, written guidance and digital content
• Ensure all skills information is accurate, compliant and easy for Members to understand and use
• Produce practical resources such as webinars, videos, templates and guidance to support workforce development
• Provide high quality technical advice on apprenticeships, qualifications, funding, grants and employer responsibilities
• Capture and manage Member interactions using Salesforce and analyse feedback to identify risks, trends and opportunities
• Build strong relationships with training providers, regional partners, devolved authorities and sector organisations
• Represent ECA within Electrotechnical Training and Careers Alliances and other cross industry forums
• Support regional teams with skills initiatives, events and Member engagement
• Act as Secretary to the ECA Skills Standing Committee and support governance reporting
• Work closely with the Head of Education and Skills, Growth Hub and Learning Strategy teams to align delivery with future priorities

About You

We are looking for someone who brings:

• Strong knowledge of apprenticeships, FE systems, qualification frameworks and skills funding
• Experience advising employers and navigating complex provider and stakeholder networks
• The ability to translate complex policy or technical information into clear, practical guidance
• Excellent written, verbal and digital communication skills
• Strong organisational skills and the ability to manage competing priorities independently
• An analytical, problem solving mindset with a focus on continuous improvement

Desirable Experience

• Experience within electrical contracting, building services or engineering services sectors
• Experience supporting committees, governance groups or policy influencing activity
• Understanding of devolved skills policy, LSIPs or related funding structures
• Experience using digital learning tools, content creation platforms or CRM systems

Why Join Us?

You will join a collaborative and purpose driven team, playing a central role in shaping and delivering skills support that adds real value to our Members. This role offers variety, autonomy and the opportunity to influence skills delivery at a national and regional level.

This role involves travel across the UK and occasional out of hours working.

Interested?

Please email your CV and a short covering note to eca.hr@eca.co.uk.

Further details, including salary information, are available on request. Our main office is based main office is based in London at Rotherwick House 3 Thomas More St, London E1W 1YZ.

We are happy to accept speculative CVs if you would like us to keep your details on file should a suitable opportunity arise. Please send to our HR Administrator, Christina Tyrer at christina.tyrer@eca.co.uk