As the employer of an apprentice, you have an essential role and the opportunity to make a real difference to their progress and their personal and professional development. This is part of a three-way partnership between you, your apprentice and the training provider.
Below are some of the areas where your input and support is vital for a successful apprenticeship.
Engage with the Apprenticeship Programme
In England, your apprentice will be following an apprenticeship standard: this sets out explicitly the knowledge, skills and behaviours that each apprentice is required to develop. There is also an assessment plan that sets out in detail the specific elements that the apprentice will be assessed on. Other parts of the UK operate apprenticeship frameworks, rather than standards, but the same employer good practice principles still apply.
Ask the apprentice and training provider to keep you up to date on which aspects are being covered and any issues or concerns. Many training providers welcome interest and active support from employers but may not have a structured process to support this. A good employer will build a relationship with their apprentice’s training officer and get involved in regular progress reviews.
Help the apprentice apply what they learn
Your training provider will create a learning programme to deliver the apprenticeship. Whilst the apprenticeship standard (or framework/ qualification) sets out the areas to be covered, you should also ensure that your apprentice is clear about your own expectations and any objectives that you expect the apprentice to meet.
As the employer, you should support the apprentice throughout their learning and help them identify how the skills and knowledge they are developing can be applied in the workplace. It’s vital that apprentices are given the opportunity to try out their skills and receive feedback to help them improve. A good employer will create these opportunities and recognise that the apprentice will need extra time to practise and build their skills.
Enable off-the-job training
It is a requirement that all apprentices spend time in off-the-job training. Off-the-job training can be flexible in terms of frequency and content. As the employer, you will need to ensure that time is made available for this, and help your apprentice record their off-the-job learning in their portfolio or the recording system used by the training provider.
A good employer will reinforce the importance of off-the-job training to the apprentice and try to build links between this and the apprentice’s daily work.
Provide regular feedback
The apprenticeship will be a major part of your apprentice’s work-life for several years. As the employer, you will need to provide regular feedback to the apprentice, highlighting what is going well and areas where more practice or learning is required. Your training provider will support you with this and should be scheduling regular reviews. A good employer will make time to take part in regular reviews and support any actions that come out of these.
Support your apprentice and seek help when required
As with all employees. sometimes life issues can impact your apprentice’s performance. Having regular reviews and open communication with your apprentice can prevent issues building up.
For issues around learning and progress, seek help from your training provider. The chances are that they will have experienced many issues before and can work with you to put support processes in place.
For personal or mental health issues, a wide range of resources and advice is available. ECA has collated many of these on a Mental Health webpage. Good employers will encourage their apprentice to seek support and consider whether anything can be done in terms of the workplace or job content which could help the apprentice.
Misconduct, poor performance and/or ill health issues can all affect apprentices, just as much as other employees. ECA Members can access further information about these and other employment matters via specific apprentice and general employment issues webpages. If you don’t find all the information you need there, our Member Employee Relations helpline offers tailored advice and support to suit your particular situation.
Consider what comes next
Both you and the apprentice will have invested several years in the apprenticeship. During that time, you will have built a relationship with your apprentice and an understanding of their career aims. The end of the apprenticeship can sometimes be a moment of differing expectations. About what comes next.
Good employers will have already discussed possible further development and work opportunities with their apprentice, with the aim of ensuring that the apprentice will remain a valued employee once they complete and achieved qualified status.
Further assistance from ECA
Accessing ECA’s regional networks provides Members with an opportunity to exchange information and learn from other employers with successful track records in employing and supporting apprentices. ECA runs regular Member-only online Skills Surgeries, which often include apprentice related topics.
For any other queries about apprenticeships, or education and training related issues, ECA Members can contact us on the Education & Skills helpline.
For employment related issues, ECA Members can contact the Employee Relations helpline
Useful links and further information