Documents

We will review your documents to ensure they are fit for use; we deal with issues relating to:

• PQQ, procurement and pre-tendering
• Getting into contract & risk mitigation
• Contract management
• Compliance issues
• Software solutions for managing risk
• BIM risk mitigation

Disputes

We will work through your dispute and offer pragmatic advice on how best to manage your situation moving forward, including:

• Payment & Retentions
• Offer an ECA Mediation service
• Reality testing the strength of your position, documents and evidence
• Settlement negotiations
• Court, arbitration and adjudication proceedings and insolvency processes

FREE forms, templates, documents and guidance

We continually update our bank of advice based on the nature and of frequency of your enquiries. We have therefore developed a number of key documents to help you protect your business, including:

• Standard amendments to JCT Sub-Contract
• Purchase of goods
• Sub-sub-contract
• Collateral warranty
• Maintenance Agreement

• Parent company guarantee
• Director’s guarantee
• NDA/Confidentiality
• Consumer contract
• Performance Bonds

Timeframes

• During office hours - Monday - Friday 9.00am to 5.00pm - you can log a call and if we can deal with it there and then, we will.
• If no one is immediately available, your call will be acknowledged, and a member of the team will then advise you of any further information we required and a timescale for a substantive response to your enquiry.
• We work to a KPI of a 7 working day turnaround.  However, we try to provide Members with advice and support within the timeframes appropriate to the enquiry.
• Where we are given a restricted window because we have been engaged later in the process, this may not be possible.